Shipping questions, answered.
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Timing
When will my order ship?
Standard production is 1–3 business days from the time you order (most orders ship within 1–2 days). After your piece is printed, we ship via USPS — transit is typically 2–5 business days depending on where you are. For most customers, the full time from order to delivery is 4–8 business days.
We get busier around the holidays and orders may take a little longer during peak weeks — but we're still pretty quick.
Who do you ship with?
We ship most orders via USPS. Larger items (like yard signs) may go via UPS. For local Omaha customers, we use the fastest carrier available for your destination.
Tracking
I didn't get a confirmation email
Check your spam or promotions folder first — order confirmations sometimes end up there. If you still can't find it, email us at hello@marketdwellings.com with the email you used at checkout and we'll resend it.
My tracking hasn't updated in a few days
Tracking updates can pause for a day or two between carrier handoffs — this is usually normal. If your tracking hasn't moved in 4+ business days, reach out and we'll look into it.
My tracking says delivered but I don't have it
Sometimes USPS marks packages as "delivered" a day or two early — give it an extra business day or two to arrive. If it still hasn't shown up, check with your neighbors, front office, or mailroom. If you still can't find it, reach out to us and we'll help you figure out next steps.
Changes
Can I change my shipping address?
Reply to your order confirmation email as soon as possible with the corrected address — we can update it anytime before your order ships. Once your order has shipped, we can't make changes; the package is in the carrier's hands at that point.
Can I cancel or change my order?
If you need to cancel, reach out to us as soon as you can at hello@marketdwellings.com. Once production has started on your custom piece, we can't cancel — it's been printed specifically for you.