Only if you want us to help with anything before your order prints. Our production system flags orders with notes so we can review them before printing. Orders without notes go straight into production as submitted.

Use the "Add a note to your order" box on the cart page before you check out. If you want manual help but don't leave a note, your order will print as submitted — this is the most important thing to know about ordering from us.

Most products on our site let you customize them yourself in our online design editor, right on the product page. Change colors, update text, swap fonts, and personalize the design. When you're happy with it, add to cart and check out — your approval in the editor is your proof, and we print your piece exactly as you designed it.

If you need us to help with your customization (something the editor doesn't allow, or a product without a self-serve editor), leave a note in the "Add a note to your order" box on the cart page. Our production system flags orders with notes so we can reach out for your details before printing.

Orders without a note go straight into production as submitted. If you want manual help but don't leave a note, your order will print without it.

It depends on how your order is customized.

If you customize it yourself in our online design editor: your approval in the editor is the proof — we print your piece exactly as you designed it. We check every file to make sure nothing gets cut off, but we don't proofread text or make design changes.

If we customize the piece for you (items without a self-serve editor, or a manual change you need), we'll email you a proof for approval, typically within 24–48 hours. Nothing prints until you approve it.

For items with a personalization box (certain keychains, prop signs, etc.) where you type in exactly what you want printed: no proof is sent. What you type is what prints — double-check your text carefully before checkout.

If you need to cancel, reach out to us as soon as you can at hello@marketdwellings.com. Once production has started on your custom piece, we can't cancel — it's been printed specifically for you.

Reply to your order confirmation email as soon as possible with the corrected address — we can update it anytime before your order ships. Once your order has shipped, we can't make changes; the package is in the carrier's hands at that point.

Our pricing already scales with quantity — the per-piece price drops as you increase quantity on each product page, and our bulk discounts are built into that pricing. If you need more pieces than what the product page's quantity selector supports, email us at hello@marketdwellings.com and we'll put together a custom quote.

New to us? Use code HELLONEWFRIEND at checkout for 10% off your first order. You'll also get this code automatically when you sign up for our email list at the bottom of any page.

We run occasional promotions on seasonal collections and specific products — join our email list or follow us on Instagram to hear about them first.

We don't sell sample packs right now. Most of our products have low minimums — in many cases you can order as few as 10 pieces — which makes it easy to try a design without committing to a large order.

Standard production is 1–3 business days from the time you order (most orders ship within 1–2 days). After your piece is printed, we ship via USPS — transit is typically 2–5 business days depending on where you are. For most customers, the full time from order to delivery is 4–8 business days.

We get busier around the holidays and orders may take a little longer during peak weeks — but we're still pretty quick.

Free on orders $50+ within the US. Under $50, standard shipping is a flat $5. Need it faster? Expedited 1–3 day is $9.99.

Important: Expedited speeds up delivery, not production. Your order still goes through our standard 1–3 business day production time first.

If you order mailers, greeting cards, or note cards from us, envelopes are included at no extra cost — one envelope per piece. Our envelopes are A7 size (5.25" × 7.25"), white, with a peel-and-stick seal. We don't sell envelopes separately.

You'll get a shipping email with tracking the moment your order leaves us. Some orders ship in multiple packages, so don't panic if two tracking numbers show up. You can also check your order status on our order tracking page.

Upload your files directly in our online design editor on any product that includes a slot for a logo or image. You'll see your logo or headshot placed on the design in real time.

File tips: A vector file (SVG, AI, or EPS) is always best for logos — it stays sharp at any size. Don't have a vector file? A high-resolution PNG or PDF works too. For headshots, a sharp, well-lit photo at least 1000 pixels on the long side.

We personalize our existing designs — we don't create artwork from scratch or do full design overhauls as a standard service. If you're planning a large custom project, email us at hello@marketdwellings.com with the details and we'll let you know if it's a fit.

Yes — our online design editor has a color picker, so you can change colors on most elements to whatever you want. If you want us to match a specific brand color exactly, send us the CMYK value and we'll do our best to get close — but every printer reproduces color slightly differently, so we can't guarantee a perfect Pantone-style match.

No — Market Dwellings sells physical printed products only. We don't offer digital PDFs, digital templates, or print-at-home files on any channel.

We'll make it right. Send a photo to hello@marketdwellings.com within 14 days of delivery and we'll get a replacement or refund sorted out.

Because every Market Dwellings product is made to order, we don't accept returns or exchanges. If something is wrong with your order — a defect, damage in shipping, or an error on our end — email us at hello@marketdwellings.com and we'll make it right.

Sometimes USPS marks packages as "delivered" a day or two early — give it an extra business day or two to arrive. If it still hasn't shown up, check with your neighbors, front office, or mailroom. If you still can't find it, reach out to us and we'll help you figure out next steps.

We do — MD Rewards earns you points on every order that convert into store credit. Free to join.

Yes — digital gift cards in any amount. Delivered instantly via email.

Yes! We just launched Dwell Collabs — our creator and affiliate program. Creators earn 10% commission on every sale they help drive plus a personal discount code to share. Apply in about 2 minutes at /pages/collabs-apply.